- #MICROSOFT WORD KEEPS FREEZING AT STARTING SCREEN FOR MAC#
- #MICROSOFT WORD KEEPS FREEZING AT STARTING SCREEN MAC OS X#
Open the Office 2008 or Office 2011 folder. To display this folder, hold down the OPTION key while you click the Go menu.
#MICROSOFT WORD KEEPS FREEZING AT STARTING SCREEN MAC OS X#
The Library folder is hidden in MAC OS X Lion. If the problem continues to occur, go to the next method. Open Microsoft User Data, and then open Office 2011 AutoRecovery. To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed: If you can save a file, review the contents of "New Folder" to decide which files that you want to keep.
#MICROSOFT WORD KEEPS FREEZING AT STARTING SCREEN FOR MAC#
Open Excel for Mac 2011 and try to save a file. Open Application Support, and then open Microsoft.ĭrag all files into "New Folder" on the desktop.
The Library folder is hidden in Mac OS X Lion. To empty the AutoRecovery folder, follow these steps if you have version 14.2.0 (also known as Service Pack 2) installed:Ī new folder is created on the desktop.
Move AutoRecovery files to the Desktop or another folder to see if they are causing the problem. If there are too many PowerPoint items in this folder user\Documents\Microsoft User Data\Office 2008 AutoRecovery or Office 2011 AutoRecovery these files will load into memory when Powerpoint launches and can cause memory issues as well as file save issues. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article. To check if it is installed, open PowerPoint, and then click About PowerPoint from the PowerPoint menu. The location of certain files are different if you have Service Pack 2 (SP2) installed.